Daniel Ng`andu

ICT & Digital Health Leader | PMP, MBA

Lusaka, ZM.

About

Leverages over seven years of expertise in ICT and health information systems to lead national-scale digital transformations across Zambia. A PMP-certified leader with an MBA, Daniel excels at deploying complex platforms, spearheading technical teams, and authoring critical governance instruments that drive significant public health outcomes. Proven ability to manage multi-million dollar, donor-funded initiatives and coordinate diverse stakeholders to achieve robust, interoperable digital health solutions.

Work

PATH Zambia

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Health Information Systems Advisor

Lusaka, Lusaka Province, Zambia

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Summary

Spearheads technical leadership for the STRIDES initiative, overseeing a ZMW 15 million workstream focused on strengthening infectious disease detection systems across Zambia.

Highlights

Directed technical oversight for Objective 3 of the USAID and U.S. Department of State funded STRIDES initiative, collaborating with FHI 360 to enhance global health security.

Managed a ZMW 15+ million annual workplan, leading activity planning, procurement, vendor coordination, and delivery monitoring for a critical digital health workstream.

Authored a national Health Information Systems Assessment Report and designed a 25-indicator monitoring and evaluation framework and a 26-item risk register, enhancing governance and mitigating ICT risks.

Co-authored two national instruments (PHSIMS One Health Data Governance Operational Guideline, PHSIMS Interoperability Standards and Data Exchange SOP) adopted by the Ministry of Health One Health Technical Working Group.

Led integration planning across five national platforms (SmartCare Pro, eIDSR, ZAHIS, DISA4, SiLab) and established ICT infrastructure as a formal project monitoring domain, improving subnational site readiness.

PATH Zambia

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Program Officer, Digital Tools

Lusaka, Lusaka Province, Zambia

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Summary

Led the technical delivery and national rollout of Zambia's Community Health Information Platform (CHiP), transforming household data collection for over 700 Community Health Workers.

Highlights

Spearheaded the technical delivery of CHiP, a national platform, from requirements through pilot rollout across 4 districts in 4 provinces, empowering over 700 Community Health Workers and 25+ health facilities.

Developed the CHiP training curriculum and manual, facilitating nationwide onboarding of Community Health Workers and transitioning from paper-based to mobile real-time data collection with clinical decision support.

Coordinated a multi-partner delivery model (Ministry of Health, Argusoft, UNICEF, Mastercard Foundation), ensuring alignment of vendor sprints, device deployment, and training across four provinces.

Managed over USD 8 million in digital health workstreams, including a USD 3M+ Gates Foundation investment and a USD 5M+ CDC-funded Ministry of Health project, meeting all work plans and milestones.

Influenced national policy by contributing to the National Digital Health Strategy and Interoperability Architectural Framework through Ministry of Health Technical Working Groups.

eSHIFT Partner Network

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Digital Health Consultant

Lusaka, Lusaka Province, Zambia

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Summary

Delivered expert technical advisory services for digital health systems design and implementation, enhancing project outcomes for clients.

Highlights

Provided specialized technical advisory for digital health systems, focusing on robust design and efficient implementation strategies.

Offered strategic insights into digital health architecture, ensuring alignment with client objectives and industry best practices.

Collaborated with project teams to optimize system functionalities and user experience during critical implementation phases.

IHM Southern Africa

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Lead Software Engineer, SmartCare EHR

Lusaka, Lusaka Province, Zambia

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Summary

Led the technical deployment and operational management of Zambia's national electronic health record system (SmartCare EHR) across distributed health facilities.

Highlights

Directed technical leadership for the national SmartCare EHR system, overseeing deployment and support across numerous distributed health facility sites.

Managed comprehensive system operations, including upgrades, user administration, access management, training, incident resolution, and data protection across production environments.

Supervised and mentored a development team, serving as the primary technical escalation point for critical production issues.

Streamlined workplan tracking and issue resolution processes, significantly improving system stability and operational efficiency.

BroadReach Consulting

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Software Engineer and Systems Analyst

Lusaka, Lusaka Province, Zambia

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Summary

Performed systems analysis, solution design, and development for health data platforms, translating complex operational needs into technical specifications for government and donor clients.

Highlights

Conducted comprehensive systems analysis and designed robust solutions for health data platforms, serving critical government and donor clients.

Developed and implemented technical solutions, enhancing data management capabilities and reporting for public health initiatives.

Successfully translated intricate operational requirements from non-technical stakeholders into precise technical specifications, bridging communication gaps.

Copperbelt University

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Software Developer

Kitwe, Copperbelt Province, Zambia

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Summary

Developed and maintained institutional ICT systems, providing essential end-user technical support within a dynamic university environment.

Highlights

Developed and maintained critical institutional systems, ensuring high availability and optimal performance for university operations.

Provided comprehensive end-user technical support, resolving issues efficiently and enhancing user satisfaction within the university ICT environment.

Contributed to system improvements and feature enhancements, directly supporting the academic and administrative functions of the university.

Volunteer

Director of Academic Outreach

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PMI Zambia Chapter Board

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Directs academic outreach for PMI Zambia, formalizing strategic MOUs, establishing university student clubs, leading mentorship initiatives, and expanding employer placement pathways.

Highlights

Formalized 6+ Memoranda of Understanding (MOUs) with academic outreach partners (UNZA, CBU, Cavendish University) to establish PMI-aligned student clubs (CUZAPMA) with formal student governance.

Established a mentorship program delivering bi-monthly sessions that reached 600+ students across partner universities and corporate partners.

Facilitated international leadership pathways and sponsorship for Zambian student leaders at the PMI Sub-Saharan Africa Leadership Institute Meeting and PMI Global Summit Series Africa.

Engaged over 20 organizations to create structured internship placement pathways for student leaders and final-year committee members.

Board Member and Partnership Manager

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Interns Association of Zambia

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Developed a 12-month workplan and established the Partnerships Committee structure for the Interns Association of Zambia.

Highlights

Developed a comprehensive 12-month workplan, outlining strategic objectives and initiatives for the association.

Established and structured the Partnerships Committee, enhancing the organization's capacity for stakeholder engagement and collaboration.

Cultivated key partnerships to expand opportunities and resources for interns across Zambia.

Secretary

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Empowerment Village Banking

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Served as Secretary for a savings and investment group, facilitating financial empowerment for current and former PATH Zambia staff.

Highlights

Managed administrative functions and record-keeping for a savings and investment group, ensuring transparent operations.

Facilitated financial literacy and collective investment opportunities for current and former PATH Zambia staff.

Contributed to the financial empowerment and stability of group members through diligent secretarial support.

Education

University of Zambia

Lusaka, Lusaka Province, Zambia
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Master Business Administration

Copperbelt University

Kitwe, Copperbelt Province, Zambia
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Bachelor Computer Science

Publications

Digital Tools for Community Health: Lessons from Zambia.

PATH.

Explores the application and impact of digital tools in community health initiatives within Zambia, drawing lessons from practical implementation.

Technology-Driven Program Management in Southern Africa.

Open Journal of Business Management (OJBM).

Analyzes the principles and practices of technology-driven program management, with a specific focus on its application and effectiveness in the Southern African context.

Languages

English

Nyanja

Bemba

Tonga

Certificates

ITIL 4 Foundation

Project Management Professional (PMP)

Project Management Institute

Certificate in Project Management

Cornell University

Certificate in Systems Thinking

Cornell University

Certificate in Data Analysis

Cornell University

Skills

IT operations management

IT operations management.

Budget planning

Budget planning.

ICT governance and compliance

ICT governance and compliance.

Information security

Information security.

Access management

Access management.

Data protection

Data protection.

IT service management

IT service management.

User support

User support.

Incident resolution

Incident resolution.

End user computing

End user computing.

Device fleet deployment

Device fleet deployment.

Systems integration and interoperability

Systems integration and interoperability.

IT procurement and vendor management

IT procurement and vendor management.

Workplan development

Workplan development.

Performance monitoring

Performance monitoring.

Risk management

Risk management.

Business continuity planning

Business continuity planning.

Team supervision and capacity building

Team supervision and capacity building.

Stakeholder engagement

Stakeholder engagement.

Inter agency coordination

Inter agency coordination.

DHIS2

DHIS2.

SmartCare Pro

SmartCare Pro.

eIDSR

eIDSR.

ZAHIS

ZAHIS.

DISA4

DISA4.

SiLab

SiLab.

Laravel

Laravel.

PHP

PHP.

Twilio

Twilio.

REST APIs

REST APIs.

HL7 and FHIR

HL7 and FHIR.

XLSForm

XLSForm.

KoBoCollect

KoBoCollect.

SQL

SQL.

Systems analysis and architecture

Systems analysis and architecture.

Monitoring and evaluation frameworks

Monitoring and evaluation frameworks.